Acumatica ECommerce Edition

Summary

The Acumatica ECommerce Edition enables your company to sell the items/products that you have in your inventory, in an online store aka ECommerce store. Such a store can be a Business to Consumer (B2C) or a  Business to Business (B2B) online store. You can select which stock items that you want to sell in your online store. Those selected stock items with their prices are automatically transferred to your online store product catalog. The online store has also a shopping cart,  a checkout procedure with online credit card payment processing, and an automatic update of available stock. When an online buyer purchases items in the online store, and pays for them online, a buyer contact record, a sales order,  an invoice and a payment record are automatically generated and transferred to the Acumatica ERP. An shipment notice and invoice is emailed automatically to the buyer. Your company will look at the web sales orders, create a shipment record, and pick, pack and ship the items of the product with the carrier selected by the buyer. The buyer will be able to see the fulfillment status of the order as well as the package tracking number. 

The online store can even have a product configurator to enable the online buyer to select characteristics of an item such as color, size, volume, etc.

Why ECommerce is A MUST

When your company sells directly to consumers, it is pretty obvious that you must have ECommerce B2C. Our ERP Package for Retail Chains describes the Ecommerce B2C.

When a company sells to other businesses, a lot of companies still don't use an ECommerce B2B platform. The benefits of having an ECommerce B2B platform such as BigCommerce, Magento, etc. are enormous. They are as follows:

  • No need to enter customer information. The ECommerce visitor does it for you.

  • No need to enter Sales Orders. The ECommerce visitor does it for you

  • No need to check the inventory of the ordered items. The Acumatica ERP does it for you.

  • No need to create and send out invoices. The ECommerce platform and the Acumatica ERP does it for you.

  • No need to collect and process payment. The ECommerce visitor pays for the products up front at checkout. No need to wait for payment.

  • Faster turnaround of your inventory, which means less interest payments to be made.

  • More sales per year since the sales cycle is shorter.

Regarding B2B, some products and services need a serious set of requirements. They need to be configured or assembled before shipment. Those products and services can not be sold via Ecommerce. But, whatever can be sold via ECommerce, should be sold via ECommerce since the benefits are so large.

The video (30 mins, 2017) below explains why you need to have an ECommerce Store integrated with your accounting, your inventory management system and your purchasing. It shows also how the Acumatica ECommerce Edition achieves this by showing how this solution handles each step of buying, paying online, shipping the items after scanning them, handles a return, creating a support case from a customer email, and creating a sales order for the replacement. For a full screen, click here.

The Acumatica Ecommerce Edition solution

The Acumatica ECommerce Edition handles all the above functions through the following softwares:

  • Acumatica ERP Foundation suites for the Enterprise Edition

  • Additional/Optional Acumatica ERP applications

    • Acumatica Customer Relationship Management (CRM) that includes support case management, which is strongly recommended to handle properly customer issues. The Acumatica CRM includes the Acumatica CRM Outlook add-in which enables you to create from eg a customer email a support case. This is demonstrated in the video above. ​

    • The advanced fulfillment (pick, pack and ship) where you use a barcode scanner that is connected to your computer (wired or wireless) to scan the barcode on the item you picked. If the scanned barcode matches the item in the shipment record, then you have picked the right item. This is also illustrated in the video above.

  • Acumatica Independent Software Vendor (ISV) applications;

    • You have a choice among ECommerce platforms to which you want to connect. The choice is:

      • Magento ECommerce application​ 

      • Shopify ECommerce

      • Big Commerce ECommerce
    • The required applications for each ECommerce platform are listed below.​

Connecting to Magento ECommerce Store

When your company decides to connect to the Magento ECommerce store, you will need the following ISV applications:

  • Kensium Solutions Connector to connect Acumatica with Magento ECommerce application​, and transfer all relevant data between them

  • Magento Ecommerce application (online store)

    • The Magento Ecommerce Community version is free.​​

    • The Magento Ecommerce Enterprise version has a license fee.

  • Optional ISV applications (extra fee)

    • Magento ECommerce product configurator ​

    • Avalara tax management calculates the sales tax for any state. 

 

Click here to learn more.

Connecting to Shopify or Big Commerce

When your company decides to connect to the Shopify or BIg Commerce ECommerce store, you will need the following ISV applications:

  • Kensium Solutions Connector to connect Acumatica with Shopify ECommerce or Big Commerce ECommerce application​, and transfer all relevant data between them

  • Shopify or Big Commerce Ecommerce application (online store)

  • Optional ISV applications (extra fee)

    • Kensium Solutions ECommerce product configurator ​

    • Avalara tax management calculates the sales tax for any state. 

 

Click here to learn more.

Setting Up an ECommerce Store that is integrated with your Acumatica ERP is not difficult

A testimonial about the set up of an E-Commerce store that is integrated with Acumatica can be read next:

Internet Customer Solutions, Inc.

153 Autumn Ridge Rd, Suite 10

Morris Plains, NJ 07950

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(c): 973 727 9665

info@intercs.com

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