Internet Customer Solutions, Inc.

239 New Road, Suite B103

Parsippany, NJ 07054

(o): 973 244 1470

(c): 973 727 9665

info@intercs.com

Skype: toonsix@intercs.com

Contact Us

  • LinkedIn Social Icon
  • Facebook - Black Circle
  • Twitter - Black Circle
  • Google+ - Black Circle

© 2018 by Internet Customer Solutions

Tech Support

Summary

Tech support is given for each solution and service that we provide normally on a fixed quote basis. We do have managed service support plan that requires a monthly fee, and describes which support is included.

Tech Support for the Acumatica Based ERP Packages

  • Tech support for the Acumatica Based ERP Packages is structured as follows: 

    • The customer does need to pay the annual maintenance fee when deploying in a private cloud (PCS) or on premise (PCP). 

    • Premium support is available for an extra fee 

    • For very complex issues, Internet Customer Solutions will contact Acumatica Tech support 

    • Tech support by Internet Customer Solutions