Internet Customer Solutions, Inc.

153 Autumn Ridge Rd, Suite 10

Morris Plains, NJ 07950

(o): 973 244 1470

(c): 973 727 9665

info@intercs.com

MS Teams: ToonSix@internetcs.onmicrosoft.com

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© 2018 by Internet Customer Solutions

Hosted VoIP: RingCentral

Summary

Hosted VoIP (Voice over Internet Protocol)  is absolutely a must when your company is small (3 - 25 staff people) and your call flow is simple. No switching from an auto attendant to a manual attendant by pressing a phone button.

However you can use a day attendant that switches automatically to a night attendant at a certain time.

Our hosted VoiP offering is from RIngCentral that does all the features that your old phone switch/system had but, for half the price. 

You can enable RingCentral to foreward calls from one extension to several other extensions in sequence or simultaneously, or forward the calls to a cell phone when you are on the road. Missed calls will go to your call log, and can go to your voicemail, your email and your text messaging. You will never lose a call!

In fact the RingCentral mobile app can be an extension so that you never need an IP desktop phone. However the RIngCentral mobile app requires that you have a good internet connection but, if there is a bad connection, it will use your voice plan!

Internet Customer Solutions is an authorized RingCentral partner, and has installed, configured and maintained many RingCentral set ups, that are still running great after more than 10 years in use. 

RingCentral Office Features

The main features are as follows:

  • Auto attendant

  • Departmental grouping of users

  • Company greeting and user greeting

  • Call flow set up:

    • Set number of rings before forwarding​

    • Forwarding to other extensions and cell phones

    • Voice mail

    • Missed calls sent to email, text message

  • E-Fax​: fax to be scanned, and stored in Ringcentral. Received faxes available in www.ringcentral.com under your extension

  • Text messaging​

  • Video calling

  • GLIP:: CRM integrated with RIngCentral

  • Mobile app to make calls, send faxes, see voicemail, etc, 

  • RingCentral Meetings is very good and very economic!!

More Features

More videos can be seen here

RIngCentral Meetings (Video and audio Conferencing)

A video about RingCentral Meetings is given below. Save a lot of money on your web conferencing, and get all the great features!

I'm a paragraph. Click here to add your own text and edit me. It's easy.

I'm a paragraph. Click here to add your own text and edit me. It's easy.

RingCentral Meeting Plans

  • RingCentral Meetings Account/plan:

    • Free account​/plan

      • *2 users per meeting: unlimited video usage

      • 3-100 users per meeting: 40 min limit)​

    • Essentials ​account/plan

      • Max. number of users: 100​

    • Advanced​ account/plan

      • Max. number of users: 100​​

Click here to learn more about RIngCentral Meetings.

RingCentral Meeting Features

  • Usage features:

    • A RingCentral Meeting can be scheduled  from:

      • RingCentral desktop application which requires a RingCentral Office account

      • RingCentral mobile application

      • Microsoft Office Outlook Contacts

        • The RingCentral add-on for MS Outllook needs to be installed first​

    • A RingCentral Meeting can be scheduled as follows:

      • Schedule a RIngCentral Meeting as an administrator from the above media, and email an invitation with a link to the meeting to the participants.

Click here to learn more about RIngCentral Meetings in general.

Click here to learn about scheduling a RingCentral Meeting.

Schedule a date and time for the meeting

Schedule a date and time for the meeting

Invite participants via email