After login, the user only gets a spinning wheel and cannot access any screens to use the system:
Acumatica ERP screens are affected by Google Chrome, Version 76. This Google Chrome version released on July 30th, 2019, and users may start experiencing the issue with Google Chrome’s auto-update.
This is a known issue for the following versions of Acumatica ERP:
6.1, all builds;2017R2, all builds;2018R1 Update 21 (18.121.0009) and earlier;2018R2 Update 14 (18.214.0014) and earlier;2019R1 Update 7 (19.107.0023) and earlier.
Acumatica 2019R2 Beta version is not affected by the issue.
Acumatica is working to deliver the fix for the issue in a standard update for supported versions. See Solution section below.
For more information, please refer to the AC-138745 issue in the Known Issues section for respective versions.
To proceed to work with Acumatica ERP in Google Chrome, Ver. 76, perform the following steps:
Type chrome://flags/ in the browser address bar and press Enter.
Find Enable lazy frame loading section.
Select Disabled.Restart the browser.
As an alternative, witch to another browser: Microsoft Edge, or Mozilla Firefox.
Upgrade to one of the versions of Acumatica ERP:
2018R1 Update 21 Hotfix (18.121.0010) build;2018R2 Update 15 (18.215.0021) build;2019R1 Update 8 (19.108.0017) build.