Microsoft Outlook Add-in for Acumatica
The Microsoft Outlook Add-in for Acumatica enables you to do the following:
While sending and receiving emails to or from other people, the add-in enables you to see for the recipient or the sender's email id, the following Acumatica information in MS Outlook:
Support case information
You can also create an opportunity or support case for the contact in Acumatica.
If the contact doesn't exist yet in the Acumatica ERP, you can create a contact in the Acumatica ERP.
The video below ( 10 mins, 2020) will explain this.