Internet Customer Solutions, Inc.

153 Autumn Ridge Rd, Suite 10

Morris Plains, NJ 07950

(o): 973 244 1470

(c): 973 727 9665

info@intercs.com

MS Teams: ToonSix@internetcs.onmicrosoft.com

Contact Us

  • LinkedIn Social Icon
  • Facebook - Black Circle
  • Twitter - Black Circle
  • Google+ - Black Circle

© 2018 by Internet Customer Solutions

Acumatica CRM Suite: Support Management Module/Workspace

The dashboard for the support manager shows an overview of the cases of his or her team. It is interesting to see what customized dashboards can be made. These dashboards can be made by non-IT people who learned to make Generic Inquiries. You can click on any icon or case to see details. This is the drill-down feature of the Acumatica dashboards, and enables you to get quickly to the root cause of the problem.