· Summary
· Features
· Examples
· Benefits
· Pricing

Website Development

 

 

Summary

Our development of complex websites
enables our customers to do the following:
  • Display their products and services dynamically
  • Enable their distributors/resellers to see their own catalogs and submitted orders
  • Enable their employees to check on sales, employee information, internal announcements and information

Features

A complex website for a manufacturing or production company may consist of the following main sections:

                                       ·    Public section
                                       ·    Private distributor section
                                       ·    Private employee/sales people section

The public section may consist of the following parts:

               · Products

An online product catalog that is database driven, is strongly recommended since such a database enables you to update all product information on time. This database will also be used to create distributor/reseller catalogs that can be incorporated by them in their website, and can be printed as well.

               · Service

Services that support the installation, configuration and maintenance of your products can also be described in an online service catalog that is database driven. 

              · Our Distributors/Resellers

A list of distributors/resellers should be displayed based on the product and zip code that is entered by the web visitor.  All distributor/reseller information should be stored in a database so that online lookups are possible.

              · Events (Tradeshows/Seminars)

Events such as tradeshows, seminars, new product and marketing program releases occur often, and should  be easily maintainable. This can be accomplished using a database to store the events. 

               · Customer Service
               · Technical Support

Technical support contacts will be dependent upon the products and geographical location. Presales and post sales technical support may apply. The contact information for all these different technical support groups should be easily found, based on the entry of product, zip code, and possibly other criteria. This can only be achieved when all the technical support information is stored in a database. 

                 · Contact Us

                 · Press Releases

Press releases occur often, and should therefore be easily maintainable. This can be accomplished by storing your press releases in a database.

                 · Investor information

The Distributor/Reseller section may consist of the following parts:

· Secure Access by distributor/reseller based on a user ID and password
· Online distributor/reseller catalog
· Marketing programs
· Distributor/Reseller training programs
· Distributor/Reseller bulletin board

Distributor/Reseller can retrieve (download) sales material for new product on announcements or releases, new sales programs, and new pricing.

The Employee/Salesperson section may consist of the following parts:

· Secure access based on a user ID and password
· List of distributors/resellers in his/her sales territory
· Marketing programs
                Posting and updating marketing programs
·Distributor/Reseller training programs
                Posting and updating training programs
·Distributor/Reseller bulletin board
                Posting and updating sales material for new
                product announcements or releases, new sales
                programs, and new pricing

Examples

              Savings Center                 JVC Pro

Benefits

The main benefit of a database driven website is the a vast amount of information stored there is structured and consistent across product groups, support groups, sales territories and channels. Only a database ensures that such a structure and consistency holds up over time.

Pricing

Fees for the different types of web pages will be discussed during the review of your needs and requirements, or at the time of proposal presentation.

Two pricing models exist:

  • The Fixed Pricing Model is where time estimates are made for the total development time of a web page, and total price estimate is given. This is the dominant model for most development work.
  • The Time-and-Material Model is where an hourly fee is paid for each hour that is spent on the project. This model sometimes has to be applied when overtime has been agreed upon and when time estimates are very difficult to make.  Also, very complex development work may require this pricing model.

Internet Customer Solutions, Inc.
239 New Road
Building B, Suite 103
Parsippany, NJ 07054
Phone: 973-244-1470
Fax: 973-244-0794
Email: intercs@intercs.com

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